Privacy Policy

Draft for legal review. This text is a starting template based on how Wavi Travel works. It must be reviewed by a qualified lawyer for your jurisdictions before launch.

This policy explains what information Wavi Travel (“Wavi”, “we”) collects when you use our website, why we collect it, and the choices you have.

Information we collect

• Travelers: you don't need an account. We collect search details (destination, dates, guest count), pages viewed, and when you click “Book with Host”. We use a first-party cookie to keep a session and referral identifier.
• Hosts: account details (name, email, optional phone, photo and bio), property content you import or provide, and connection details for your property management system (stored encrypted).
• Billing: host payment details are collected and stored by our payment processor (Stripe). We store only references and billing history.
• Contact form: your name, email and message.
• Technical data: IP address (stored hashed where used for attribution or abuse prevention), browser type and device information.

How we use information

• To show availability and prices and to operate search.
• To attribute bookings: when you click “Book with Host”, we record a referral and pass a referral code to the host's booking site, so we can tell whether a booking came from Wavi. This determines the host's monthly fee.
• To run host accounts, listing reviews and billing.
• To prevent fraud, spam and abuse, and to keep the service secure.
• To understand and improve how the site is used (aggregate analytics).

Bookings and payments

Reservations and guest payments happen on each host's own booking website. That site's own privacy policy applies to information you give it. Wavi does not receive guest payment details.

Sharing

We share information with service providers who help us run Wavi (hosting, database, email, payments, error monitoring and analytics), with hosts when you are referred to their booking site, and where required by law. We do not sell personal information.

Retention

We keep referral and billing records for as long as needed to support billing, resolve disputes and meet legal obligations. Host account data is kept while the account is active.

Your rights

Depending on where you live, you may have rights to access, correct, delete or export your data, and to object to certain processing. Contact us to make a request.

Cookies

We use essential cookies (sessions, security, referral tracking) and, where permitted, analytics cookies. You can control cookies in your browser settings.

Contact

Questions about this policy? Get in touch.